One number. Hours. An off switch.
Individual is built for one person who is tired of handing out a cell. Crew is a handful of people sharing a line. Included time is connected minutes, also written in hours. After that, $3 per extra hour if you leave overage on.
Individual
One person. One number. An off switch.
420 connected minutes, or 7 hours
Then $3 per extra hour, if overage is on
- Phone numbers1
- People on the account1
- Flows2
- Contacts in routing8
- Visual voice flows
- Voicemail with transcription
- Business hours
- Cell number hidden from callers
- Work off switch
- Unknown-caller screening
Crew
A crew sharing a line: you, a partner, the truck.
1,200 connected minutes, or 20 hours
Then $3 per extra hour, if overage is on
- Phone numbers2
- People on the account8
- Flows10
- Contacts in routing40
- Visual voice flows
- Voicemail with transcription
- Business hours
- Cell number hidden from callers
- Work off switch
- Unknown-caller screening
- Waterfall routing
- Departed employee rerouting
Team
A front desk that rings the right people, in order.
3,000 connected minutes, or 50 hours
Then $3 per extra hour, if overage is on
- Phone numbers5
- People on the account15
- Flows20
- Contacts in routing200
- Visual voice flows
- Voicemail with transcription
- Business hours
- Cell number hidden from callers
- Work off switch
- Unknown-caller screening
- Waterfall routing
- Visual text flows
- Staff self-service portal
- Departed employee rerouting
- Call log export
Business
Several numbers, several places, a lot of talk time.
9,000 connected minutes, or 150 hours
Then $3 per extra hour, if overage is on
- Phone numbers20
- People on the accountUnlimited
- FlowsUnlimited
- Contacts in routingUnlimited
- Visual voice flows
- Voicemail with transcription
- Business hours
- Cell number hidden from callers
- Work off switch
- Unknown-caller screening
- Waterfall routing
- Visual text flows
- Staff self-service portal
- Departed employee rerouting
- Call log export
- Premium neural voices
- API access
- Priority support
Trials include Crew features for 14 days. A live number comes after you pick a plan.
What is in each plan
| Feature | Individual$19/mo | Crew$49/mo | Team$89/mo | Business$179/mo |
|---|---|---|---|---|
| Limits | ||||
| Phone numbers | 1 | 2 | 5 | 20 |
| People on the account | 1 | 8 | 15 | Unlimited |
| Flows | 2 | 10 | 20 | Unlimited |
| Contacts in routing | 8 | 40 | 200 | Unlimited |
| Connected time | 420 connected minutes, or 7 hours | 1,200 connected minutes, or 20 hours | 3,000 connected minutes, or 50 hours | 9,000 connected minutes, or 150 hours |
| Included | ||||
| Visual voice flows | ✓ | ✓ | ✓ | ✓ |
| Voicemail with transcription | ✓ | ✓ | ✓ | ✓ |
| Business hours | ✓ | ✓ | ✓ | ✓ |
| Cell number hidden from callers | ✓ | ✓ | ✓ | ✓ |
| Work off switch | ✓ | ✓ | ✓ | ✓ |
| Unknown-caller screening | ✓ | ✓ | ✓ | ✓ |
| Waterfall routing | · | ✓ | ✓ | ✓ |
| Visual text flows | · | · | ✓ | ✓ |
| Staff self-service portal | · | · | ✓ | ✓ |
| Departed employee rerouting | · | ✓ | ✓ | ✓ |
| Call log export | · | · | ✓ | ✓ |
| Premium neural voices | · | · | · | ✓ |
| API access | · | · | · | ✓ |
| Priority support | · | · | · | ✓ |
What a connected minute is
A connected minute is one minute a caller is actually talking to you (or leaving voicemail). We sit in the middle, so each of those minutes is two carrier legs: the inbound call and the outbound ring to your cell. Included time is that clock. We show it in minutes, and in hours, because both are useful.
Past the included time, leave overage on and keep talking at $3 per extra hour (about 1.5 times what the carrier charges us, rounded up to a clean hour). Turn overage off and new callers hear that you are at capacity and go to voicemail. Individual includes about $10 of carrier cost; that is the 7 hours.